Privacy Policies
1. Introduction
Welcome to CouplingHouse.com (“the Website”). At CouplingHouse, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Website. By accessing or using the Website, you agree to the terms and practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information:
- When you create an account, place an order, or contact us through the Website, we may collect personal information, such as your name, email address, shipping address, and phone number.
2.2 Payment Information:
- We do not store or process payment information directly on our servers. Payments are securely processed by third-party payment processors, and we do not have access to your credit card or payment details.
2.3 Log Data and Analytics:
- Like many websites, we collect information that your browser sends whenever you visit our Website. This may include your IP address, browser type, pages visited, and the time spent on each page. This information helps us improve our Website’s performance and user experience.
2.4 Cookies and Similar Technologies:
- We use cookies and similar technologies to track your preferences, remember your shopping cart contents, and provide a personalized experience on our Website. You have the option to manage your cookie preferences through your browser settings.
3. How We Use Your Information
3.1 We use the information collected to:
- Process and fulfill your orders.
- Communicate with you about your orders, products, and services.
- Provide customer support and address your inquiries.
- Improve our products, services, and Website.
4. How We Share Your Information
4.1 We may share your information with third parties in the following circumstances:
- To facilitate payment processing and order fulfillment.
- To comply with legal obligations or respond to valid legal requests.
- With service providers who assist us in operating our Website and providing services to you.
- In the event of a business merger, acquisition, or sale, your information may be transferred to the relevant parties.
5. Your Choices
5.1 Account Information: You have the right to review and update your account information at any time by logging into your account on the Website.
5.2 Opt-Out: You may opt-out of receiving promotional emails from us by following the instructions in the email or contacting us directly. Please note that you may continue to receive transactional or administrative communications related to your account or orders.
6. Data Security
6.1 We employ reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure.
7. Children’s Privacy
7.1 The Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate action to remove such data from our systems.
8. Changes to this Privacy Policy
8.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
9.1 If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at info@couplinghouse.com.
