Terms & Conditions
Welcome to CouplingHouse.com (hereinafter referred to as “the Website”). The following Terms and Conditions govern your use of the Website and the services offered on it. By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using the Website.
1. Use of the Website
1.1 Eligibility: By using the Website, you confirm that you are at least 18 years of age and possess the legal authority to enter into this agreement.
1.2 Account Registration: In order to access certain features of the Website, you may be required to register an account. You are responsible for providing accurate and up-to-date information during the registration process. You are solely responsible for maintaining the confidentiality of your account credentials.
1.3 Prohibited Activities: You agree not to engage in any unlawful or unauthorized activities while using the Website. Prohibited activities include but are not limited to infringing upon intellectual property rights, distributing malware, attempting to gain unauthorized access to the Website, or engaging in any form of abusive or harassing behavior towards other users.
2. E-commerce Services
2.1 Product Listings: CouplingHouse offers a wide range of industrial equipment spares, specifically focusing on couplings and their spares. We strive to provide accurate product information, including pricing and availability. However, we do not guarantee the accuracy of such information and reserve the right to update or correct any errors.
2.2 Ordering and Payment: By placing an order, you agree to pay the stated price for the product, along with any applicable taxes and shipping charges. Payment methods accepted on the Website will be specified during the checkout process.
2.3 Shipping and Delivery: We will make reasonable efforts to deliver products within the estimated timeframe. However, delays may occur, and we shall not be held liable for any damages resulting from such delays.
2.4 Returns and Refunds: Our returns and refunds policy will be outlined separately on the Website.
3. Intellectual Property
Ownership: All content on the Website, including but not limited to text, images, logos, trademarks, and software, are the property of Anant Engineering and protected by applicable intellectual property laws.
License: You are granted a limited, non-exclusive, and non-transferable license to access and use the Website for personal, non-commercial purposes.
4. Privacy Policy
CouplingHouse is committed to protecting your privacy. Please refer to our separate Privacy Policy for detailed information on how we collect, use, and protect your personal information.
5. Cookies
By using the Website, you consent to the use of cookies and similar tracking technologies. Please refer to our separate Cookie Policy for more details on how we use cookies and how you can manage your preferences.
6. Product Descriptions and Disclaimers
The product descriptions and specifications provided on the Website are for informational purposes only. We do not warrant the accuracy or completeness of such information.
7. Intellectual Property Infringement Claims
If you believe that any content on the Website infringes your intellectual property rights, please contact us immediately to address the issue.
8. Modifications to the Terms and Conditions
CouplingHouse reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on the Website, and your continued use of the Website after such changes will constitute your acceptance of the revised Terms and Conditions.
9.Termination
We reserve the right to terminate your access to the Website, without notice, for any violation of these Terms and Conditions or for any other reason.
10. Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these Terms and Conditions if such failure or delay is due to causes beyond our reasonable control, including but not limited to acts of nature, governmental actions, wars, or pandemics.
11. Entire Agreement
These Terms and Conditions constitute the entire agreement between the parties and supersede any prior agreements or understandings.
12. Severability
If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions shall remain in effect.
13. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
14. Minimum & Maximum Delivery Time.
Minimum Delivery Timeline:
- Orders will be processed and dispatched within 48 hours of receiving the order confirmation.
- Standard delivery typically takes between 3 to 5 business days, depending on the destination.
- Expedited delivery options are available, ensuring delivery within 1 to 2 business days.
Maximum Delivery Timeline:
- In rare cases, due to unforeseen circumstances such as severe weather conditions, high order volumes, or logistical issues, delivery may take up to 7 to 10 business days.
- We strive to keep our customers informed in case of any delays beyond the standard delivery timeline.
